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Our Office Address
Emergency Telephone Numbers
Our Business Hours
Customer Support - Enquiry and Booking Forms
Frequently Asked Questions (FAQs)
Account Enquiries
Travel Partners Enquiries
Technical Support
Job Vacancy at Misa Travel
Permission to Extract
Skype or MSN for Overseas Customers
 

1. Our Office Address

MISA Travel Pte Ltd
Block 531A Upper Cross Street
#03-106 Hong Lim Complex
Singapore 051531

Tel : (65) 6538 0318
Fax : (65) 6536 5895

Email : sales@misatravel.com
Click here for Misa Travel Office Location Map

2. Emergency Telephone Numbers (After Office Hours)
Emergency number 1 : 9298 1008 Emergency number 2 : 9662 2700
* P.S. Kindly note that the Emergency Telephone Numbers are only meant to solve any emergency and are not meant for making any flight bookings or enquiries. For any flight bookings or enquiries, please kindly call us at (65) 6538-0318 during our normal business hours.

3. Our Business Hours
Monday to Friday :
Saturday : 
9.00 am to 6.00 pm
9.00 am to 1.00 pm
We are closed on Sundays and Public Holidays.

4. Account Enquiries
For any account related enquiries such as outstanding payments, refunds etc. please contact us at
accounts@misatravel.com
.

5. Travel Partners Enquiries
For any suppliers who wish to trade with Misa Travel, you may submit fare sheets, brochures or packages information to the following email address: suppliers@misatravel.com

6. Technical Support
Please contact us at  technical@misatravel.com.

7. Job Vacancy at Misa Travel
Please contact us at  employment@misatravel.com or you may wish to fill up our preliminary on-line interview form.
Click here for Misa Travel Preliminary On-line Interview Form

8 .Permission to Extract
If you wish to extract any Misa Travel trademark(s), logo(s), slogan(s) or other brand features, please email your request, including your company name and your intent, to the following email address:
Email:
customerservice@misatravel.com

9. Skype or MSN
For overseas customers, you can now call us Free on Skype or MSN and speak to our Customer Service Team by following these simple steps:
To call us via Skype :
  1. Make sure you have an existing Skype user account.
  2. To search for Misa Travel so that we can be added to your contact list, select the 'Search' option from the Tools menu or press the Search toolbar button.
    A new search window will open where you can simply key in :
  3. To add Misa Travel to your contact list, right-click our name from the search results and select Add to Contacts.
  4. There are a few methods to call us:
    • Right-click Misa Travel in your contact list or the search result and select Start Call
    • Double-click Misa Travel in your contact list or the search result.
    • Choose Misa Travel and click the Call button at the bottom of the window.

  5. You will hear the sound of a telephone ringing tone once the line is connected between you and us.
To call us via MSN :
  1. Make sure you have an existing MSN user account.
  2. To add Misa Travel to your contact list:
    • In the main MSN Messenger window, click on Contacts menu, then select Add a contact or
    • In the main MSN Messenger window, click Add a contact under I want to, at the bottom of the window.
  3. Follow the instructions on the screen.
  4. To search for Misa Travel, simply key in:   User name : Misa Travel or Email address: call@misatravel.com
  5. Once we are successfully added to your contact list, you may start to make phone calls directly from your computer to us. On the top menu bar, click on Actions and then select Start an audio conversation
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