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Special Ticketing Guideline due to London Airport Closure

Updated Date : 21 Dec 10

Due to London Airport closure, with immediate effect, rebooking charges will be waived for all tickets issued worldwide (irrespective of fare type) on/ before 18 December 2010 for travel on CX with London flights departing between 18 Dec and 24 Dec 2010.

Details as follows :
1. CX/ KA Ticket Stock
a) Cancellation/ Refund/ Rerouting. No waiver on cancellation, refund and rerouting charges.

b) Rebooking charges will be waived on conditions that :
- Such requests are made on/before 24 December 2010 and before departure, for travel on CX with LHR flights departing between 18 and 24 December 2010.
- No show passenger is not eligible for the waiver
- Revised (new) travel date must be on/ before 15 January 2011 and subject to flight availability. In which case, the expiry date will be adjusted accordingly.
- The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. black out dates, flight application, stopover surcharges and
   applicable seasonalities, by collecting additional/ refunding difference (if any) as appropriate.
- Reissuance charges will only be waived due to the expiry of the original ticket.

 
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