| Booking Conditions
(Please note that booking conditions is subject to change without prior notice) |
| Sales Period |
: |
Till
further notice |
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| Booking Period |
: |
Till
further notice |
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| Travel Period |
: |
Till
further notice |
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| Blackout Period |
: |
N/A |
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| Depart Singapore By |
: |
Till
further notice |
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| Complete Travel By |
: |
Refer
To Maximum Stay |
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| Ticket Restrictions
(Please note that ticket restrictions is subject to change without
prior notice) |
| Eligibility |
- |
Not applicable |
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| Flight Restrictions |
- |
Valid on oneworld only |
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| - |
Fares only apply on
any AA / AY / BA / CX / IB / JC / JL / JO / KA / LA / LP / MA / MX /
NU / QF / RJ / XL / 4M flights |
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| Rebooking Fee |
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(Prior to departure) Changes to
date / time / oneworld carrier / inventory changes are permitted
provided ticketed points remains the
same. If the first flight coupon is being changes, and the fare level
has increased since ticket issuance, the difference between the ols
and new fare will be charged. If the fare level has decreased since
ticket issuance, no refund will apply. Exception : Fare fares
originating in North / South America, changes to the first
international flight and preceeding flights are not permitted less
than 7 days prior to the date of the first ticketed flight. Changes
other than to date / time / oneworld carrier / inventory permitted at
a charge of USD160 per transaction. If the fare level has increase
since ticket issuance, the difference between the old and new fare
will also be charged. If the fare level has decreased since ticket
issuance, no refund will apply |
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| - |
(After departure) Date / time /
oneworld carrier / inventory changes are permitted provided ticketed
points remain the same. Charge other than to date / time / oneworld
carrier / inventory permitted at a charge USD160 per transaction. No
show requires rebooking at a charge of USD160. If the rerouting
results in an increase to the number of continents or extra flight
segments previously charged, the ticket shall be recalculated. Ticket
may be reissued at any applicable Explorer fare validating all rules
of the new fare except for restrictions on retroactive use. Rerouting
penalty applies when the resulting fare is less than or equal to the
original fare. No refund applies |
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| Cancellation Fee |
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After ticket issuance : Cancellation /
No show : Forfeit 10% of ticketed fare for Economy Class Fares.
Forfeit 5% of ticketed fare for Business / First Class fares |
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In case of refusal of official
documents / entry permit / visa a full refund will apply provided
official documentation from the approved authority is produced and
attached to the refund request |
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For partially used transportation the
refund if any will be the difference between the fare paid and the
fare for the transportation used less the penalty amount specified as
above |
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Note : For tickets sold in Venezuela
any full or partial refund must be processed through the original
issuing location in Venezuela |
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| No Show Fee |
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* Please refer to our Travel Consultant |
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Remarks |
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Tickets are non-refundable |
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Routings :
- Travel must be in
a continuous forward direction between North America, South America -
Europe, Middle East, Africa - Asia,
South West Pacific. Backtracking within a continent is permitted
except backtracking between Hawaii and other points in North
America is not permitted
- Travel may originate at an point for which fares are published and
must terminate at the same point, except that origin
destination surface segments are permitted as within the country of
origin, Within the Middle East, Between the United States
and Canada, Between Hong Kong and China, Between Malaysia and
Singapore, Within Africa, Between Maldives & Sri
Lanka / India
- Travel may not be via the point of origin
- Only one intercontinental departure and one intercontinental arrival
permitted in each continent except 2 permitted in North
America when one is a transfer without stopover. 2 permitted in
Asia when one is a transfer without stopover or on direct
single plane service between the Southwest Pacific and Europe
- For travel to/from or via Ghana, Nigeria, Kenya, Uganda and Tanzania
two permitted in Europe when one is a transfer without
stopover between Ghana / Nigeria / Kenya / Uganda / Tanzania and other
continent
- Only one international departure and one international arrival from
/ to the country of origin permitted. Exception : 2 permitted
for origin USA when one arrival departure is a transfer without
stopover. Note - travel between USA and Canada is not counted
as international
- Intermediate surface sectors are permitted at the passenger's
expense. Transoceanic surface sectors between North
America and South America - Europe, Middle East, Africa and North America
and South America - Asia, South West Pacific are
not permitted. Exception : For travel originating in the South West
Pacific, one transoceanic surface between North America
and South America - Europe, Middle East, Africa or North America and
South America - Asia, South West Pacific is permitted
- A minimum of 3 and
maximum of 16 segments, including surface segments between any 2
airports, are permitted for the
entire journey. Free flight
segments
within each continent are limited as follows: Africa 4 / Asia 4 /
Europe Middle East 4 (*not
more than 2 of which may be between the UK and ALGERIA, BOSNIA &
HERZEGOVINA, BULGARIA, CROATIA, CYPRUS,
GREECE, ISRAEL, LIBYA, MALTA, MIDDLE EAST, MOROCCO, PORTUGAL, ROMANIA,
RUSSIA, SERBIA, TUNISIA, UKRAINE.
*not more than 2 of which may be between Russia west of the Urals and
Russia east of the Urals) whether part of the free
continent allowance of 4 coupons, purchased as additional coupons, or a
combination of both) North America 6 / South
America 4 / South West Pacific 4
- The same city pairs / sectors cannot be flown more than once in the
same direction
- Travel on AA / AY / BA / CX / IB / JC / JL / JO / KA / LA / LP / MA
/ MX / NU / QF / RJ / XL / 4M codeshare service operated by AA /
AY / BA / CX / EG / IB / JC / JL / JO / KA / LA / LP / MA / MX / NU
/ QF / RJ / XL / 4M is permitted. Other codeshare service not
permitted. Additionally, travel permitted on the following airlines which
are affiliated with/or wetlease provides to oneworld :
American Airlines - American Eagle including flights operated by
Executive Air / American Connection - including flights
operated by Chautauqua. British Airways - BA CityFlyer including flights
operated by Fligtline / Comair / Sun-Air. Ineria Airlines -
Air Nostrum / Getstair. Japan Airlines - J-Air. Lan Airlines - Lan
Express. Malev - Captair, Base Ltd, Moldavoan Airlines
(excluding BUD-KIV vv). Mexicana - MexicanaClick / MexicanaLink. Qantas -
Alliance Airlines, QantasLink operated by Eastern
Australia, Jetconnect, National Jet Systems and Sunstate Airlines. Ground
transportation services operated by/for BA/QF may
not be included as part of the oneworld Explorer
- Travel between Australia and Europe on a single flight number is
considered travelling South West Pacific through 3
continents
- Travel between Japan and Brazil on a single flight number is
considered travelling Asia-North America-South America through
3 continents |
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Transfers / Routings
: Unlimited online / interline
transfers permitted between AA / AY / BA / CX / IB / JC / JO / KA / LA
/ MA / MX / NU / QF / RJ / XL / 4M |
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Permitted combinations : Add-ons and combinations with other fares are
not permitted |
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Voluntary changes / Rerouting /
Penalties : Penalties as described below may be waived in case
of certified death / illness of the passenger pr passenger's immediate
family or accompanying passenger |
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Surcharges : Economy
class passengers may travel in QF Premium Economy cabin, JL Premium
Economy, or BA World Traveller Plus cabin for an additional charge,
per flight segment of :
Sectors between SWP and Africa
Sectors between SWP and Europe
Sectors between SWP and North America
Sectors between SWP and South America |
AUD1290 |
GBP725 |
JPY114500 |
USD1188 |
Sectors between SWP and Asia
Sectors between Asia and North America
Sectors between Europe and Africa
Sectors between Europe and Asia
Sectors between Europe and North America
Sectors between Europe and South America
Sectors within continents |
AUD865 |
GBP475 |
JPY72500 |
USD813 |
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Upgrading : Subject to admin charges
for an Economy class oneworld Explorer fare may be upgraded to a
higher tiered or First / Business class oneworld Explorer fare.
Subject to admin charges for an Business class oneworld Explorer fare
may be upgraded to a higher tiered or First class oneworld Explorer
fare. Subject to admin charges for First class oneworld Explorer fare
may be upgraded to a higher tiered oneworld Explorer fare. Upgrading
by sector to Business / First class is not permitted |
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Group Travel (Permitted for Business &
Economy Class travel only)
- Economy Class : Minimum group size - 10 passengers. Note -
Maximum group size 30 passengers
- Business Class : Minimum group size - 10 passengers. Note -
Maximum group size 15 passengers
- Accompanied travel : Group required to travel together for
the entire itinerary
- Documentation : No requirements
- Name changes and additions not permitted after the ticketing
deadline
- Ticketing carriers group policy shall apply |
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| Reservation & Ticketing |
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For travel originating
in North American and South America : Reservations for the first
international flight and all preceeding flights are required at least
7 days prior to departure of the first flight. Subsequent segments may
be open-dated. Tickets must be issued at least 7 days in advance of
the first flight |
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For travel originating
in Europe, Middle East, Africa, Asia, South West Pacific :
Reservations for the first international flight and all preceeding
flights must be made prior to departure. Subsequent segments may be
open-dated. Tickets may be issued up to one hour prior to departure.
Exception :
| Class |
Reservation Made |
Complete Ticketing |
| Economy |
22 or
more days before departure |
At
least 21 days before departure |
|
21 - 8
days before departure |
At
least 7 days before departure |
|
7 days
or less before departure |
No
later than 3 days after booking |
| First /
Business |
8 or
more days before departure |
At
least 5 days before departure |
|
7 days
or less before departure |
No
later than 3 days after booking |
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| Mileage |
- |
Not Applicable |
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| Stopover |
- |
Minimum2 stopovers
permitted |
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| - |
Maximum 2 stopovers
permitted in the continent of origin of which a maximum of 1 stopover
is permitted in each direction in the country of origin |
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No stopover
permitted in Hong Kong if travel via Hong Kong - Rome on QF3860/3861 |
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| Open Jaw |
- |
Not Applicable |
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| Child Discounts |
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Accompanied child 2-11, charge 75% of
the fare |
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Unaccompanied children are not accepted
for transportation using the oneworld Explorer fare |
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| Baggage Allowance |
- |
Subject to admin
charges for 2 pieces of 23 kilos each. Additional allowances may apply. * Please refer to our Travel Consultant |
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| Other Conditions : |
| Taxes |
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Airport taxes, Airline Insurance taxes, and Fuel Surcharges are not included in the airfares displayed because they may be subject to frequent revisions by airlines and also
they may be subject to currency fluctuations. Taxes and Fuel Surcharges can only be finalized and confirmed at the point of ticket issuance |
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| E - Ticket |
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Full payment must be made immediately upon ticketing deadline, otherwise, Misa Travel cannot guarantee that seats will not be auto-cancelled by the Flight Reservation system |
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| Seats |
- |
Fare is subject to seat
availability |
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| Ticketing Abbreviation |
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Please click here to view Ticketing Abbreviation |
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| Note : |
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Please note that the above
ticketing deadline is indicative only and will subject to changes |
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Name change is strictly not allowed |
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In the event of
Cancellation/Amendment/Refund of a ticket sold, an administrative fee
of $50.00* is payable in addition to the charges imposed by the
respective airlines. It is also to be noted that some tickets have no
refund value or cannot be cancelled/amended as per conditions set by
the airlines as part of the conditions of sale. |
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Infant fare :
Infant under 2 without a seat, charge
10% of fare. If an infant reaches 2 years of age after travel has
commenced but before travel is complete, a full child fare ticket must
be purchased for the entire journey |
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Check in time at Singapore Airport 2 / 3 hours prior
to flight departure |
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