HI040808

3 METHODS TO MAKE A FLIGHT BOOKING :
	:	To book directly with a Travel Consultant at our Call Centre
	:	To book online for instant confirmation. If you like to be served by a particular MISA Travel Consultant, you may name the person to attend to your online booking at the completion of your booking.
	:	To make email booking or to request for alternative flight options

BOOKING CONDITIONS

• Sales Period : 04 Aug 08 - 31 Oct 09
• Travel Period: 04 Aug 08 - 31 Oct 09
• Completed journey: refer to maximum stay

TICKETING RESTRICTIONS

• Please refer to Ticketing Abbreviation
• Penalties : For Promo 1 - 7
                   - Cancellations are permitted before / after departure for refund.Waiver for illness of passenger, death of 
                     passenger and death of family member.Penalty is charged at S$175 per ticket
                   - Charges apply to adult, child and infant occupying a seat.Penalty does not apply to  infant without a seat
                   - Waiver for illness of passenger only applies in the event of certifiable hospitalisation / death of family member is
                     as per definition in EK's conditions of carriage
                   - ( For partly utilised tickets ) If the one way and return trip are in the same RBD, deduct the applicable one
                     way fare for the journey travelled, plus S$175 charge / for all others, deduct 75% of the return fare, plus S$175
                     charge
                   - At any time within the ticket validity, the fare can be upgraded to any higher fare or cabin assessed from the
                     point of origin at a charge of  S$175 per transaction provided the conditions of the higher fare have been met
                     and the applicable difference in fare is collected.If the upgraded ticket is subsequently cancelled the original
                     penalty will apply
                   - If the new itinerary results in a lower fare the S$175 reissue fee will apply and no refund will be made
                   - Before commencement of travel fare must be reassessed if change to itinerary or travel dates requiries reissue
                     of ticket
                   - Reissued or revalidation (or rebooking) permitted at any time by original Issuing Agent or EK offices only
                   - (Revalidations) Anytime.Date change by revalidation is permitted at charge S$175 per transaction within fare
                     and ticket validity and same season
                   - Charge applies to adult,child andinfant occupying a seat, per transaction.Penalty does not not apply to infant
                     without a seat
                   - Charges S$150 for lost ticket
• Stopovers : For Promo 2 & 4
                     - No more than 4 stopovers are permitted (2 outbound & 2 inbound)
                     - 1 stopovers permitted at S$100 in each direction
                     - Applies per adult.Child & infant discounts apply
                     - Stopovers permitted at any en-route point as per attached route map
                     - Exception : No stopovers permitted on SIN - BNE / MEL / CMB / CGK fares
                     For Promo 5 - 7
                     - No more than 2 stopovers are permitted (1 outbound & 1 inbound)
                     - 1 stopovers permitted at S$100 either outbound or inbound
                     - Applies per adult.Child & infant discounts apply
                     - 2 stopovers permitted, S$100 at any en-route point as per attached route map
                     - No stopovers permitted on SIN - BNE / MEL / CMB / CGK fares
                     For Promo 1 & 3
                     - No more than 2 stopovers are permitted
                     - 1 stopovers permitted at S$100 either outbound or inbound
                     - Applies per adult.Child & infant discounts apply
                     - 2 stopovers permitted, S$100 at any en-route point as per attached route map
                     - No stopovers permitted on SIN - BNE / MEL / CMB / CGK fares
• Transfers : For Promo 1 - 7
                    - Unlimited transfers permitted as per the attached route map
                    - No transfers permitted on BNE / MEL / CMB / CGK fares
                    - 1 transfers permitted in CMB in each direction on MLE fares
• Combinations : For Promo 1 - 7
                           - (To form single open jaws) Combination are restricted to round trip trip fares only
                           - Fares may be combined on a half round trip basis with EK fares in same rule, same tariff
                           - A maximum of two international fare components permitted
                           - The fare is permitted only with this carrier
                           - End-on-end combinations permitted
                           - Travel must be via the point of combination
                           - Permitted with other airlines fares
                           - Exception : End-on-end with EK Arabian Air Pass permitted
                           - Permitted with IATA add on fares / with same tariff & rule
• Child / Infant Dis : For Promo 1 - 7
                               - Accompanied child age 2 -11 charged at 75%
                               - Must be accompanied on all flights in same compartment by adult 18 or older and be booked in same
                                 PNR in same subclass
                               - Date of birth must be reflected in the endorsement box of ticket
                               - When infant reaches 2 years of age on / before departure from point of turnaround, a seat must be
                                 booked on the return leg and the applicable child fare charged on half roundtrip basis with outbound
                                 infant fare.The EK information page titled infants in the various GDS reference pages reflects this
                                 information in detail
                               - First occurence of infant with a seat and last occurence of infant with a seat age 1 - 2 charged at 75%
                               - Unaccompanied child age 5 - 11 charged at 100%
• Baggage allowance : ~ Economy Class - 40kg (total)
                                     ~ Business Class - 50kg (total)
• Surcharges : No requirements
• PNRs with fictitious ticket numbers or names will be subject to a charge S$150 per passenger
• Please read Visa on Arrival Policy implemented by the Government of Indonesia effective 1 Feb 2004
• Check in time at Singapore airport 2 hours / 3 hours prior to flight departure

ENTRY VISA (S) AND TRANSIT VISA (S) REQUIREMENT
In order to ensure a smooth and hassle free trip, we would like to seek your kind attention to take special notice of the following important reminders:-

•  Passengers' name in the booking must be spelt exactly in the same manner as stated in the passenger's passports.
•  Passports should still have a minimum of 6 months validity upon completion of the journey.
•  It is the passenger's responsibility to obtain all Entry Visa  or Transit Visa that are required to enter the country of destination or stopovers.
•  Transit Visas must be duly obtained if the plane's flight path involved a Transit or Stopover in another country like for example, a Transit in Australia whilst en route to New Zealand or a stopover in the United States whilst en route to Canada.
•  Passengers are advised to check carefully for any errors or omissions in the booking details, flight itineraries, air tickets, and hotel vouchers IMMEDIATELY upon receiving them. Please take note you may encounter significant inconveniences and may even have your travel plans aborted if errors are discovered only enroute or upon check-in at the Changi Airport.
• During our normal business hours, please contact our Customer Service at 65380318 for any assistance. For urgent assistance or emergencies after office hours, please contact our Emergency Contact Numbers at 92981008 or 96622700

SALES TERMS AND CONDITIONS

• Read full Misa Travel Sales Terms and Conditions.  
• Prices shown are in Singapore dollars.
• Prices are subject to surcharges during Peak season and Holiday season.
• Prices published or provided are excluding of airport taxes, other mandatory taxes and Visa(s) fees.
• Prices published is an "invitation to treat" and does not constitute an offer by Misa Travel.
• Misa Travel staff may provide advisory information but cannot undertake any responsibility or liability for any changes of information.
• Prices and ticketing conditions are subject to change without prior notice.
• Misa Travel will not be responsible for any errors or omission regarding prices or other information.
• Prices published is "indicative only" and are not deemed to be binding on Misa Travel.
• Upon receiving your enquiry, Misa Travel will check and re-confirm the prices with the Airline and Tour Operator before advising you of the price.
• Prices are not guaranteed until tickets are issued and full payment have been acknowledged and accepted.
• Misa Travel reserves the right to terminate any bookings and transactions.